Reporting To: Front of House Manager
Employee Status: part-time, primarily evenings, shift work
Application Deadline: Wednesday, April 3, 2013 at 5:00 PM
Key Activities and Responsibilities:
- Coordinates front of house activities with technical staff and stage crews
- Supervises the work of part-time staff and volunteers engaged in ushering, concession, cashier, bartender, coat check and door attendant duties.
- Advises theatre user groups regarding theatre policies and procedures pertaining to matters such as emergency procedures, house control and concession arrangements
- Checks theatre prior to opening to ensure all necessary preparations are completed and ensures the securityof theatre upon closing
- Organizes and coordinates the provision of catering services to user groups including but not limited to before or after theatre receptions and events as required.
- Perform any other related duties that may be required by the Front of House Manager
- Provide back-up support to the Ticket Centre as required
Abilities, Skills and Knowledge:
- Post secondary education with a focus on hospitality, food services, personnel/volunteer management, and financial systems.
- The candidate must be able to work with diverse groups under stressful situations, at odd hours, and with the ability to work within the budget, policies, regulations and contractual obligations and enforce these policies, regulations and contracts with fairness, impartiality and good judgment.
- Highly organized team player with super interpersonal skills; thrives on multi-tasking in the non-profit sector.
- Due to the nature of the business the individual will work a flexible work week with primarily evenings and weekends and overtime as approved by the Front of House Manager.
- Ability to plan, assign, check, supervise, schedule, and participate in the work of a moderate sized group of part-time staff and volunteers engaged in ushering, cashiering, bartending, concession and door attendant duties
- Ability to establish and maintain effective working relationships with theatre users, volunteers and other employees
- Working knowledge of modern business and personnel principles related to theatre management (preferred)
- Sound knowledge of the rules, regulations, policies, procedures, and methods applicable to running a show or event (preferred).
Required Licenses, Certificates and Registrations:
- Serving it Right Certification
- Occupational First Aid Level 1
- BC Drivers license (preferred)
- Food Safe Certification (preferred)
How to Apply:
Please submit a cover letter and resume to Human Resources via email at humanresources@mract.org no la ter than Wednesday, April 3, 2013.
No phone calls please – only those short-listed for interviews will be contacted. We wish to thank all those who apply.We encourage people to view our website for future job postings.